Everything about how the information you provide to bdaee is collected, stored, and kept secure — explained in plain English.
A detailed overview of what types of information we collect and where they are securely stored.
From SSL encryption to two-factor authentication — we use the most advanced methods available to keep your data secure.
You have the full right to view, correct, or request deletion of your own information.
When and why we may share your information with third parties — full details including limitations and conditions.
What types of cookies bdaee uses, why we use them, and how you can manage them.
The procedure by which bdaee will notify you — and how quickly — in the event of a data security breach.
Bdaee (hereinafter referred to as "we", "the Platform", or "bdaee") takes your privacy extremely seriously. This Privacy Policy explains what information we collect when you use bdaee's website, mobile app, or any other digital service, how we use it, and how we keep it secure.
By using bdaee's services, you agree to this Privacy Policy. This policy is part of bdaee's Terms & Conditionsmust be read together with it. Both documents together form our complete legal framework.
This policy is written in plain English so everyone can understand it. If anything is unclear, feel free to ask our support team — we're happy to explain.
Bdaee collects two types of information — data you provide voluntarily, and data collected automatically.
| Data type | When collected | Mandatory? |
|---|---|---|
| Name and mobile number | During account registration | Yes |
| National ID / Passport | During KYC verification | Yes (Once) |
| Date of birth | For age verification | Yes |
| Email Address | At registration or on update | Optional |
| Payment details (bKash/Nagad number) | Transaction Time | Yes |
| Selfies & Photos | During KYC verification | Yes (Once) |
When you use bdaee, the following information may be collected automatically:
Automatically collected data is used primarily to ensure security and improve service quality. This is not personal tracking.
Bdaee uses your information only for the purposes listed below. We never sell your data.
Bdaee never sells your data to advertising companies. Protecting your privacy is a core part of how we do business.
Bdaee follows the highest industry security standards to keep your information safe.
Within bdaee, only authorized staff can access your information, and only to the extent required for their specific role. All access is logged and reviewed on a regular basis.
No one at bdaee will ever ask for your account password. If anyone requests your password, it is a fraud attempt — contact our support team immediately.
Bdaee does not retain your information longer than necessary. Retention periods vary depending on the type of data:
| Data type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Compliance |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 years after account closure | AML Policy |
| Gaming history | 3 Years | Dispute Resolution |
| Support Chat Logs | 2 Years | Service Quality Improvement |
| Cookie data | Up to 1 Year | Website Functionality |
Once the designated retention period expires, data is securely and permanently deleted or anonymized.
Cookies are small text files stored in your browser or app. bdaee uses the following types of cookies:
| Cookie types | Purpose | Duration |
|---|---|---|
| Login Session, Security & Cart | Until End of Session | |
| Monitoring service quality | Up to 1 Year | |
| Remembering Language & Personal Settings | Up to 6 Months |
You can manage all cookies except essential ones. Cookies can be disabled through your browser settings. Please note that disabling all cookies may affect the functionality of certain features.
Bdaee does not use third-party advertising cookies. Your browsing data is never shared with advertising companies.
Bdaee believes you should have full control over your own data. You have the following rights:
You may request to see what information we hold about you. We will provide this within 30 days of your request.
If any of your information is inaccurate, you may request a correction. This can be done through your account settings or by contacting support.
After account closure, you may request deletion of all data beyond what we are legally required to retain.
You may opt out of your data being used for marketing purposes. Disable notification preferences from your Account Settings.
You may request an export of your account data in a standard format (CSV or JSON).
If you believe bdaee has violated your privacy rights, you can file a complaint directly with us or with the relevant authority.
Bdaee's services are intended solely for individuals aged 18 and above. We never knowingly collect information from minors.
Age is verified at the time of registration. If we become aware that an account has been created by someone under 18, that account will be immediately closed and all associated data will be deleted.
If you are aware of a minor using bdaee, please notify our support team. We will take prompt action.
While bdaee maintains the highest security standards, should a data breach occur for any reason, we will take the following steps:
Bdaee has never experienced a major data breach. We review and improve our security measures every day.
For any privacy-related questions, requests, or complaints, please get in touch with us:
We typically respond within 24–48 hours. For urgent matters, contact us via live chat for immediate assistance.
Bdaee may update this Privacy Policy at any time when necessary. The method of notification depends on the nature of the change:
Continued use of bdaee after any changes will be considered acceptance of the updated policy. We encourage you to review this page regularly.
Join with confidence
Now that you've read our Privacy Policy, you can see just how transparent and secure bdaee truly is. Join the millions of members who trust our platform — sign up today.